veertiendagenbrief.nl
The letter the law requires before you can charge a consumer costs.
When a consumer does not pay, you may only charge collection costs after you have sent a specific letter: a reminder with a deadline, which also states what the costs will be if payment is not made. If that letter is missing or the content is incorrect, the right to those costs lapses — even if the rest of your file is correct.
veertiendagenbrief will be the place where you get that letter right in one go.
What it does
The letter that meets the requirements
With the deadline and the amount in it that the law requires.
Monitor the deadline
When it expires and when you may take the next step.
What can happen next
Which step follows if payment is not made, and what you may charge then.
For whom
- Entrepreneurs who supply to consumers
- Web shops with outstanding orders
- Anyone who wants to be able to charge collection costs and wants to do it right
Where it is found
Very specific and easy to find: "veertiendagenbrief example", "collection costs consumer requirements", "consumer reminder deadline".
Frequently asked questions
When will this be available?
The house is under preparation; nothing is running yet.
What happens if that letter is missing?
Then your right to collection costs from a consumer lapses, even if the claim itself is completely correct. It is the only step in the process that cannot be recovered.
How this platform is built
Like every Theos Group platform: on one shared foundation, under your own management, with its own automatic administrator — here Mirage — who runs the daily rounds, reports failures and writes the daily report. What we learn with one system is in all the others the following week.