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Netherlands

toeslagfix.nl

Subsidy rejected or reclaimed: check what went wrong and take action.

ReachNetherlands
AdministratorChappie
StatusLive

To toeslagfix.nl →

A letter stating that you must repay a few thousand euros in care allowance or housing allowance, even though you have not deliberately provided incorrect information. Or an application that has been rejected based on income that does not add up. Subsidy decisions affect people who need the money, and the letter rarely makes clear what exactly went wrong.

We review the decision with you, find out what data it is based on, and check for free whether an objection has a chance of success. In case of a reclaim, we also look at what else is possible — a payment arrangement or a request for remission is sometimes more worthwhile than an objection, and we will say so.

What it does

Finding out what the decision is based on

Which income, which household composition or which reference date was used, and does that match your situation.

The chances check

Distinguishing between a calculation error, data that is outdated, and a decision that is simply correct. If it is the latter, we will say so.

The objection letter

With the facts it is based on, and with the attachments you need to include in order.

For whom

  • Recipients of care, housing or child-related allowance with a reclaim
  • Applicants who have been rejected based on income that no longer matches
  • People with fluctuating income, where the advance estimate often goes wrong

Where it is found

The peak occurs at the final calculations in autumn: "I have to repay the subsidy", "care allowance objection", "subsidy rejected income does not match".

Frequently asked questions

Do I have to repay a lot. Does an objection help?

Only if the decision is factually or legally incorrect. If it is correct, then an objection is pointless and a payment arrangement is the way forward. We will tell you that, because a hopeless objection costs you time that you would better spend on that arrangement.

My situation is complicated. Can I get help somewhere?

In a complex or distressing situation, we refer you to the Legal Desk or the social counsellors of your municipality. This is not a brush-off: that help is free and goes further than what we can do.

How this platform is built

Like every Theos Group platform: on one shared foundation, in own management, with its own automatic administrator — here Chappie — that runs the daily rounds, reports disruptions and writes the daily report. What we learn with one system is in all the others the following week.

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