The same data everywhere, that really counts
If your company name, address and phone number are not exactly the same everywhere on the internet, you will be found less easily.
Suppose your company is officially called Bakkerij Van Dijk B.V. That's what appears on your website. But on your Google Business Profile it says Bakkerij van Dijk, without the capital letter and without B.V. On an old listing in a local business directory it says Van Dijk Bakkerij again. A small difference, you might think. For Google and for AI assistants, that difference is bigger than you think.
These systems try to understand which company belongs to which name. They do this by comparing data from different places on the internet with each other. Name, address, phone number, opening hours. If that matches everywhere, Google builds confidence that it is indeed the same company. If it varies a bit each time, it takes more effort to make that connection. In the worst case, the system thinks it is two different companies, or it is uncertain which data is correct.
Why this also applies to AI assistants
The same logic applies to AI assistants like ChatGPT or Google Gemini when someone asks for a baker in your town. These assistants draw from the same kinds of sources: your website, your Google listing, any listings on other sites. The more unambiguous that information is, the easier it is for such an assistant to mention you with confidence. Conflicting data is more likely to cause an assistant to skip you, because unclear information is simply less useful than clear information.
What you can do today
You don't have to do this in one afternoon, but you can make a start today. Search for your company name on Google and see what listings come up: your own website, your Google Business Profile, perhaps a listing with the Chamber of Commerce, a local business association, or an old trade directory. Put the name, address and phone number of all those listings side by side.
Do you sometimes use the abbreviation B.V. and sometimes not? Is your street name written with or without abbreviation, for example Kerkstraat versus Kerkstr.? Is your phone number written with the same spacing everywhere? These kinds of small differences seem unimportant, but they are exactly what these systems pay attention to.
Choose one spelling that you will use everywhere. Apply it to your website, your Google Business Profile and wherever else you have influence. Listings you cannot modify yourself, such as an old directory, can often still be corrected by submitting a request to the administrator of that site.
It is not work that will show visible results tomorrow. It is more a matter of putting your affairs in order, so that the systems that need to recognize your company can actually do so. The clearer your data is everywhere, the less guesswork is needed to understand who you are and where you can be found.
This article is general information and not legal advice.